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Rewards & Loyalty Programs
Store rewards, tier benefits, points expiration, and stacking strategies.
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Latest in Rewards & Loyalty Programs
Acxiom’s Elizabeth Donovan: Why Some Loyalty Programs Miss the Mark
19+ hour, 43+ min ago (326+ words) Loyalty programs are built around the idea that customers keep coming back. Elizabeth Donovan thinks brands have the causality backward. The customer doesn’t owe the brand loyalty. The brand has to earn it first. That reorientation has direct implications for…...
Interactive: Why you may want to use that gift card sooner rather than later
5+ hour, 21+ min ago (162+ words) ABC15 Arizona Interactive: Why you may want to use that gift card sooner rather than later Gift cards rank among the most popular holiday gifts, but consumer experts warn of a risk many buyers overlook: the business closing before the card…...
Kinetic Launches Kinetic Rewards, a New Loyalty Program Delivering Everyday Savings and Value to Customers
5+ day, 10+ hour ago (435+ words) Kinetic (UNIT) has launched Kinetic Rewards, a customer loyalty program available exclusively through the GoKinetic mobile app. Kinetic says its travel offers include more than 700 airlines, cruises and car rentals, and that users can save an average of more than…...
The Business Case for CashbackNow Rebates: Why Retailers Actually Want to Pay You to Shop
11+ hour, 42+ min ago (242+ words) Home > Business & Beyond > The Business Case for CashbackNow Rebates: Why Retailers Actually Want to Pay You to Shop That rising cost is the backdrop against which any rebate program like CashbackNow has to be understood. A retailer weighing whether to…...
Morrisons boosts loyalty-linked sales to 65% with ‘Eagle Eye AIR’ platform
18+ hour, 31+ min ago (408+ words) U.K. — In just 18 months, UK retailer Morrisons boosted its loyalty-linked sales from 47% to 65% after overhauling its customer loyalty scheme with SaaS technology provider Eagle Eye, utilizing its “Eagle Eye AIR” platform to power AI personalisation, real-time rewards, and flexible benefit options....
Everyday Service Memberships
4+ day, 10+ min ago (38+ words) Walmart Leaned Into Meal Solutions and Fast Delivery Walmart Introduces the New Digital Shelf Labels Nationwide Sam’s Club Launches Its Weight Watchers Partnership Kroger Co. is Rolling Out Its Verified Savings Program Sam's Club Launches Enhanced Express Delivery...
Explaining omnichannel loyalty
1+ day, 1+ hour ago (579+ words) Omnichannel loyalty is one member ID and rewards currency recognised in stores, apps, websites and partners. How it works, and why it now feeds retail media. The foundation is the member ID. It can be a plastic card, a phone number…...
Convenience-store industry prepares for 100th anniversary as innovation, challenges reshape sector
3+ day, 6+ hour ago (252+ words) Frank Gleeson took the NACS Show stage on Thursday after nearly a year in his new role as president and CEO of the convenience-store organization. Gleeson officially succeeded Henry Armour, who had held the role since July 2005, on Jan. 1. At…...
Why have loyalty programmes lost their sense of fun?
4+ day, 11+ min ago (42+ words) Why loyalty programmes should feel rewarding at every step, with lessons from stamp cards, Woolworths, Mecca, 7-Eleven and Grill’d. Asia's Top 100 Retailers, ranked by brand conviction. The results might surprise you. This is for IR Pro Log in below or…...
Three pillars to building community engagement: Tips for c-stores with more heart than means
4+ day, 14+ min ago (576+ words) For small convenience store chains, community engagement initiatives can easily feel like a gamble. With limited budgets and lean store teams, operators need a systematic way to separate high-impact ideas from costly distractions. Standing for Financially, Operationally and Reputationally, this…...