Support Ops & Helpdesk

2+ week, 3+ hour ago   (544+ words) The global operational stock of industrial robots reached a record 5 million units in 2025, as factory automation continued to expand rapidly but with increasingly pronounced differences between regions. Industrial robotics is becoming a much larger part of the connected factory landscape....

20+ min ago   (94+ words) An investigation into the fatal loss of a UK Royal Air Force Supermarine Spitfire in May 2024 has raised questions over whether the aircraft received too much attention from its maintainers. Debrief: Too Much Maintenance? Based in London, Tony covers European…...

3+ hour, 12+ min ago   (548+ words) Q: What strategies is Hellmann Worldwide Logistics developing to create customized logistics solutions tailored to the unique requirements of different industries, such as healthcare, automotive, perishables, and fashion? A: Early in Hellmann’s history, ownership recognized that specialized industry expertise creates stronger market…...

9+ hour, 33+ min ago   (377+ words) Salesforce's Winter ’27 release turns its internal Agent Allowlist into a new CRM‑priced SKU, adding API Catalog controls and 100 prebuilt plug‑ins. Salesforce Spins Agent Allowlist into Standalone CRM SaaS Product Salesforce announced on Aug. 31 that its Agent Allowlist, a…...

13+ hour, 7+ min ago   (119+ words) Learn how to set up automated shipping notifications for all shipments from your DHL Express business account using Proview, a shipment management tool for enterprises. Proview Guide: Automate Shipment Notifications Step 1: Register for Proview via MyDHL+ 1.1 Login to MyDHL+ - Click…...

7+ hour, 34+ min ago   (440+ words) Autonomous AI agents observe customer signals, plan actions, and execute tasks across connected systems, and reducing unnecessary human intervention. Organizations can unlock greater value by prioritizing issue prevention, automated fixes, and self-service rather than focusing exclusively on agent assistance tools....

1+ hour, 34+ min ago   (688+ words) Gartner’s October 8, 2026 findings show 63% expect significant procurement AI gains within three years, while 25% report job and role redesign. Procurement Expects an AI Boost—but Only 25% Have Redesigned Jobs Gartner’s October 8, 2026 survey announcement, issued from Stamford, Connecticut, says 63% of senior procurement…...

6+ hour, 21+ min ago   (1673+ words) Small businesses are the economic engine of our economy. They’re also under a lot of pressure as competition increases and costs rise. Whether you’re a yoga studio or a small distributor, you’re probably trying to do more with less – and…...

2+ hour, 6+ min ago   (166+ words) Historical trends suggest the S&P 500 often leads among major asset classes, but future performance is never guaranteed. Click here to read. - The S&P 500 has delivered double-digit returns through the first three quarters of 2026. - Large-cap US stocks, as measured…...

46+ min ago   (232+ words) Hobart Airport has partnered with aviation compliance platform OneReg, replacing traditional spreadsheets and manual processes with a real-time digital system. The new system centralises reporting, automates workflows, and provides live dashboards that give airport teams – from frontline staff to senior…...